Privacy Policy

Introduction

Welcome to Northglenn Neuro Disorders Therapy’s (hereinafter referred to as “Northglenn”, “we,” or “us”) online platform at http://northglenn-neuro-disorders-therapy.denvermentalhealthcare.com. We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website and its subdomains.
Mobile applications developed by Northglenn.
Online services and tools provided by Northglenn.
Any other digital platforms or services directly associated with our brand.

Please be informed that this Privacy Policy does not extend to third-party websites, apps, or services accessed through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy is designed to guide our interactions with users in the following scenarios:

Using Our Services: When you sign up as an authorized user for any of our applications or services, we collect and process your personal data to provide these services.
Website Visitors: If you visit our websites linked to this Privacy Policy, we may gather information about your browsing behavior, but only within the scope of this policy.
Communications: We may contact you via email, phone, or text messages (SMS) for various purposes, including newsletters, appointment reminders, and customer support.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

Account Information: Details required to set up and maintain your user account, such as name, email address, and password.
Payment Information: Data related to transactions made through our systems, including payment method, billing address, and transaction history.
Financial Information: We may collect data about your financial status or creditworthiness if necessary for certain services or promotions.
Purchase Information: Records of products or services purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Your geographical location information when you interact with our location-based services.
Feedback and Reviews: Any comments, suggestions, or ratings you provide us, which help improve our products and services.
Social Media Information: Data from social media platforms when users choose to log in through these accounts for seamless access.
Product Information: Details about the products you view, search for, or purchase on our website.

We acquire this data through various means, including direct user input, tracking technologies, and partnerships with third parties who assist us in delivering services.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience and gather analytics:

Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring a smooth browsing experience.
Preference Cookies: Used to remember user preferences and settings for a personalized experience.
Analytics Cookies: Track website usage and performance to improve our services over time.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion of Data

The period for which we retain personal data depends on the purpose for its collection and processing:

We may keep account information as long as your account remains active or until you request its deletion.
Payment and transaction details are stored securely for a minimum of 7 years due to legal and accounting requirements.
We will delete or anonymize all other personal data once it is no longer needed for the purposes described in this policy, unless required by law to retain it.

Security Measures

Northglenn has implemented robust security measures to protect your personal data:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict data protection standards to process certain tasks on our behalf.
Regular Audits: Our security practices are regularly reviewed and updated to meet evolving industry standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately so that we can take the necessary steps to rectify this issue.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with information about how it is being processed.
Rectification: If your data is inaccurate or incomplete, you have the right to ask for its rectification.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data from our systems.
Restriction: You may opt to restrict the processing of your data for specific purposes.
Portability: You have the right to receive a copy of your data in a structured format or to transfer it to another controller.
Objection: You can object to the processing of your data for certain legitimate interests pursued by Northglenn.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights, please contact our Data Privacy Team at privacy@northglenn-neuro-disorders-therapy.denvermentalhealthcare.com or through mail to:
Northglenn Neuro Disorders Therapy
Data Privacy Office
[Address]

Changes to Privacy Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting of the updated policy on our website, and we encourage you to review it periodically.

Contact Us

For any inquiries, requests for data deletion, or questions regarding this policy, please contact us:

Email: privacy@northglenn-neuro-disorders-therapy.denvermentalhealthcare.com
Mail: Northglenn Neuro Disorders Therapy, Data Privacy Office, [Address]